Orders typically take 5-7 days to be delivered. However, depending on product availability and delivery location, shipping may take longer. For more accurate shipping estimates, please feel free to contact our customer service.

Please refer to the product descriptions and size guides provided on each product page to select the right product for your pet's size and breed. If you need any assistance, don't hesitate to reach out to our customer service team.

If there is an issue with a pet product, you can request an exchange or return within 7 days of receiving it. For more detailed information, please refer to our Return & Refund Policy. Our customer service team is also available to assist you with any additional inquiries.

If a product is out of stock, you will be notified when it is expected to be restocked. If you have any questions about restocking or alternative products, please contact our customer service team for assistance.